Quality Management
shall be a strategic consideration of the first order, and
shall serve to establish the bases for solid and competitive
development.
The focus and methodology of
Total Quality, applied progressively to all spheres
of the company, shall be the foundation for the continuous
improvement of our management processes:
Customer satisfaction is the reason we exist as a company. It
is our number one priority to know what their needs are and
to meet their requirements.
The best market practices are our competitive point of reference
and serve as the basis for setting objectives for continuous
improvement.
Close collaboration with Customers and Suppliers is one of the
main opportunities for making advances.
Our products are the company's ambassadors as far as the Customer
is concerned and synthesise how we operate.
Training, communication and recognition of work well done are
the main foundations for motivating personnel towards innovation.
Prevention of errors and analysis of the real causes with a
multidisciplinary perspective are the bases for guaranteeing
process quality.
Respect for natural resources, through environmental management,
forms part of our sustained and sustainable development project.
The prevention of occupational hazards is an important sign
of respect for the workforce.
Total Quality is everyone's responsibility and Management has
to take the lead.
Customer satisfaction is the reason we exist as a company. It
is our number one priority to know what their needs are and
to meet their requirements. 
